Senior Learning Consultant (SME on Microsoft Technologies) - Pune - Symantec

Company Profile: Symantec is a global leader in providing software, appliances, and services to help individuals, small and mid-sized businesses, and large enterprises assure the security, availability, and integrity of their most important asset — information.

Symantec's Support Readiness Training (SRT) group designs, develops, and produces "blended learning" solutions on Symantec's enterprise products for Symantec's and its partners' global technical support engineers. Blended learning solutions are a mix of e-learning and instructor-led programs. The learning programs focus on product internals and provide a clear insight into the highly complex world of enterprise product troubleshooting.

Job Location: Pune

Job Description

• Provide in-depth technical inputs on Microsoft products like Microsoft Windows Server, Microsoft Exchange, and Microsoft SQL Server.
• Work hands-on with Symantec products to gain in-depth understanding of the products, and specifically, how the products integrate or work with Microsoft products. This includes installing and configuring Windows domains and deploying Symantec products across multiple domains.
• Create troubleshooting labs for ILT courses. This involves writing scripts (in Perl, VBScript, etc) to simulate failures in Symantec products. Students are then asked to resolve these simulated issues in class.
• Work with fellow learning consultants develop and verify relevant content for both e-learning and ILT courseware.

Must-have Skills

• Superlative aptitude for understanding technology and technical details and exceptional skills in understanding Microsoft Windows Server and related technologies (including setting up Windows domains and networks).

Desired Skills

• Instructional design fundamentals and good writing skills.

To apply, mail your CV by clicking here, and pls add 'Senior LC-SME' in the subject line.